These terms govern visits to The Grand Hearth at 18 Hearth Lane, Melbourne VIC 3000, Australia, including dining, bookings, attendance and relevant participation in the venue. They also apply to the restaurant’s strictly physical, on-site poker-table occasions.
Read these terms in sequence, or use the numbered index to go directly to the subject that applies to your visit. The detailed sections should be reviewed before attending a dining occasion or an organised physical, on-site poker-table event.
These terms apply to people visiting The Grand Hearth at 18 Hearth Lane, Melbourne VIC 3000, Australia, for dining, the restaurant setting, scheduled events and related on-site experiences. Access to particular rooms or table areas may be organised differently for a given occasion. The Grand Hearth is a physical hospitality setting, and visitors should follow the arrangements communicated for the space they are attending.
Each visitor is responsible for reviewing information that applies to their planned occasion, following reasonable venue directions and ensuring that their attendance is appropriate to the arrangement described. Please provide accurate and relevant information when making contact or arranging attendance. If a term, instruction or event detail is unclear, raise the question with The Grand Hearth before attending so the venue can provide clarification.
Guests attending The Grand Hearth should arrive ready to participate respectfully in the restaurant setting and to follow practical directions from the venue team. The menu story forms part of the broader restaurant experience, but menu availability is not guaranteed by these terms. Seating, room use and service flow may be arranged around the needs of dining service and the venue’s day-to-day operations.
A request or enquiry does not become confirmed attendance until The Grand Hearth communicates confirmation through the relevant contact route. Please share accurate, relevant details when making an enquiry, and contact the venue if your plans change or you need clarification. You can reach the team at [email protected] or +61280156384.
Timing, room arrangement, participation guidance and the availability of a particular occasion may be communicated for individual events and may need to change for operational, safety or venue reasons. Tournament nights, card-room sessions and high roller evenings are examples of scheduled physical occasions. Directions provided for a particular Texas Hold’em tournament, card room session or other on-site table event supplement these general terms.
The Grand Hearth brings a restaurant setting and card-room experiences together in one physical venue. These conduct expectations apply to every visitor taking part in, observing or moving through a physical, on-site table occasion.
Please treat fellow guests, team members, the restaurant setting and shared card-room spaces with respect. Consider your language, behaviour and the nearby dining service. Disruptive, unsafe or inappropriate behaviour may require staff intervention so the room remains comfortable and orderly for others. Visitors should allow fellow guests the space to dine, concentrate and participate without unnecessary interruption.
Players must follow clearly communicated table directions for the specific in-person format, including Texas Hold’em tournaments, high roller evenings and poker-table sessions. All such activity occurs at physical tables on-site at The Grand Hearth. Staff directions and event guidance are provided to support an orderly experience, clear movement through the room and a shared understanding of how the particular table occasion is being run.
Visitors should take care of shared furniture, cards, chips and the surrounding card-room environment, while respecting the concentration and personal space of other guests. Food and beverage service may be coordinated with room guidance so the restaurant setting and table areas can work together comfortably. Please follow any practical direction given for the shared in-venue environment.
Venue staff may give reasonable directions to support safety, comfort, orderly service and the character of a physical on-site occasion. If you have a concern, raise it promptly and respectfully with the venue team. A dining arrangement, card-room session or table event may be adjusted where necessary for these operational reasons, and visitors are expected to respond to directions with consideration for the wider room.
The venue may update practical details for dining, room use or scheduled on-site occasions where needed for operations, service or safety. If an upcoming visit depends on a particular arrangement, seek confirmation through the direct contact route before attending. These terms do not promise that a listed dining arrangement, card-room session or other physical occasion will always be available in the same form.
When taking photographs or recording content at the physical venue, please be considerate of other guests and of the restaurant or card-room setting. Follow staff guidance and respect the comfort and privacy of those around you. The shared nature of the room means that a visitor’s recording choices should not unnecessarily affect another guest’s dining or on-site table experience.
Website information introduces the menu story, restaurant setting and physical on-site poker formats offered as part of The Grand Hearth’s subject matter. Visitors may ask direct questions about Texas Hold’em tournaments, high roller evenings and poker tables, but should seek clarification before relying on a detail for a planned visit. For a specific question about the venue or these terms, use the contact route below.
Contact The Grand Hearth with questions about these terms, a dining visit, the restaurant setting or a physical on-site poker occasion. The card room, Texas Hold’em tournaments, high roller evenings and poker tables may each involve occasion-specific guidance. If a term or event instruction is unclear, please ask before attending.
On-site card room
The Grand Hearth hosts physical, on-site poker experiences. Please confirm that you are 18 years of age or older to continue.
